Success Stories
Real-world results from SOCs and MSSPs using Arcanna to deliver consistent triage, scale expertise, and hit SLAs with confidence.
Customer Proof
Hear What Our Customers Have To Say
Cristian Patachia
Development & Innovation Manager
Orange
"The Arcanna.ai team has proven to be an innovator in their approach to our everyday challenge and we are very happy to be working with them. Their ability to use complex technologies such as deep learning to extract insights and streamline processes is highly valuable in staying competitive in a continuously evolving Market."
Ihsan Anabtawi
Executive Vice President & Chief Commercial Officer
Core42
"We are delighted to collaborate with Arcanna.AI, leveraging the distinctive strengths of both entities to enhance our cybersecurity services to better protect our customers against security threats. By combining the expertise of our skilled security analysts and engineers with cutting-edge applications like Arcanna.AI, Core42 offers customers a comprehensive perspective on cybersecurity, enabling them to navigate their businesses with heightened awareness, security, and efficiency."
Elias A.
Director, Technical Services
Established European MSSP
"Arcanna.ai is like a security analyst who is always on-shift, who never get tired, experiences fatigue or mishandles an alert. This technology, coupled with a knowledgeable SOC analyst, is the dream duo. With Arcanna.ai we'll be able to offer our customers an even better security solution than ever before."
North American MSSP with global SOC operations
Enterprise cloud architecture & engineering executive
"Arcanna.ai has proven useful in the gray areas where our LLM-enabled use cases fall short. The process of operationalizing the platform also helped us identify and improve gaps in our legacy processes."
Global energy provider
Manager, security operations center
"Arcanna.ai has been vital in automating Level 1 SOC decision-making. It allows us to operate a highly automated SOC without a large team, staying lean while supporting enterprise-scale operations."
European healthcare provider
IT manager, hospital operations
"Without the resources to run 24/7 shifts, Arcanna.ai filters out noise and surfaces only alerts that require human analysis. Training and correcting decision models is straightforward, freeing us to focus on other priorities."
Large-scale European government organization
Director, network operations center
"In a large NOC with frequent staff turnover, institutional knowledge degrades quickly. Arcanna.ai captures operational detail from analyst feedback, helping new team members avoid repeat mistakes and maintain consistency at scale."
Case Studies
Global MSP Improves Triage Speed, Consistency & Analyst Capacity
A long-standing MSP provider delivering 24/7 SOC coverage sought a safer, more predictable way to scale its alert handling as customer volume and complexity grew.
Read case studyGlobal SOC Cuts False Positives, Meets SLAs
A multinational SOC turned to Arcanna Decision Models to reduce false positives, improve consistency, and meet SLAs, proving reliable AI in production.
Read case study